Frequently Asked Questions
Is SuperSteaks free to use?
Yes! SuperSteaks is completely free to use. You can create an account, join tournaments, and compete without paying any fees. We offer tournament competitions at no cost to all users.
What do tournament winners receive?
Tournament winners receive £5.
How does team assignment work?
When you join a tournament, our system randomly assigns you one of the available teams competing in that tournament. You cannot choose your team, ensuring fair distribution across all players. Each player gets a unique team in each tournament.
Can I join multiple tournaments at the same time?
Absolutely! You can join as many tournaments as you'd like simultaneously. This gives you more opportunities to compete and potentially win. Each tournament is independent with its own team assignment and scoring.
What if my team gets eliminated from the tournament?
If your team is eliminated, your tournament participation ends. However, your final score and ranking are saved. You can join other active tournaments or wait for new tournaments to start. There are always new competitions beginning.
How is my ranking determined?
Your ranking in a tournament is based on the total points your assigned team earns. Teams earn 3 points for wins, 1 point for draws, and bonus points for advancing in knockout stages. The player with the highest total points wins the tournament.
Can I change my assigned team?
No, your team assignment is permanent for each tournament. This ensures fairness and prevents strategic team switching. The random assignment guarantees all players have an equal chance of getting strong teams.
When will match results be updated?
Match results are updated in real-time as games are played. You can monitor your team's performance and live scores directly in the tournament lobby. Check back regularly to see how your team is progressing.
What tournaments does SuperSteaks offer?
We currently feature major football tournaments including the FIFA World Cup, UEFA Champions League, UEFA Europa League, and top domestic leagues like the Premier League, La Liga, and Copa Libertadores. New tournaments are added regularly.
Is my account information secure?
Yes. We use industry-standard security measures including encryption and secure authentication. Your password is protected, and we never share your personal information with third parties. See our Privacy Policy for more details.
Can I have multiple accounts?
We allow one account per person. Creating multiple accounts to gain unfair advantages is against our terms of service and may result in account suspension. We encourage fair play and healthy competition.
How do I reset my password?
If you forget your password, click "Forgot Password" on the login page. Enter your email address and we'll send you a secure link to reset your password. Follow the instructions in your email to create a new password.
Can I delete my account?
Yes. If you want to delete your account, contact us through our support page with your request. Account deletion is permanent and will remove all your tournament history and personal data.
How do I contact support?
If you have questions or issues, please visit our Contact page and submit a message. Our support team will respond to your inquiry as soon as possible.
Is there a mobile app?
SuperSteaks is fully responsive and works great on mobile devices through your web browser. We are constantly improving our platform to ensure a great experience on phones and tablets.
Will there be tournaments I missed?
New tournaments start throughout the year around major sporting events. Check back regularly on our Tournaments page to see upcoming competitions. You'll never miss an opportunity to compete.
Still have questions?
If you couldn't find the answer you're looking for, please reach out to us. We're here to help!
Contact Support